Privacy Policy
Last updated: August 28, 2026
This is a starting-point template, not legal advice. Have an attorney review it against your actual data practices — especially the contact form, any analytics or ad tools you add, and New York / general U.S. privacy law — before publishing it live.
1. Who We Are
Lucky 13 Production Professionals ("Lucky 13," "we," "us," or "our") provides rigging, staffing, and event production services in New York City and the Tri-State area. This Privacy Policy explains how we collect, use, and protect information you provide through lucky13pros.com (the "Site").
2. Information We Collect
We collect information you voluntarily provide when you submit our contact form or otherwise reach out, including:
- Name, company or venue name
- Email address and phone number
- Project details you choose to share (service needed, event date, message content)
We may also collect standard technical information automatically, such as IP address, browser type, and pages visited, through our hosting provider's server logs and any analytics tools we enable.
3. How We Use Your Information
- To respond to quote requests and general inquiries
- To schedule and coordinate rigging, staffing, or production services
- To maintain records related to contracts and services performed
- To improve the Site and understand how visitors use it
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site or process form submissions (for example, our hosting and form-handling provider)
- Professional advisors (accountants, insurers, attorneys) as needed to run our business
- Authorities, if required by law or to protect our legal rights
5. Data Retention
We retain contact form submissions and related correspondence for as long as reasonably necessary to respond to your inquiry and maintain business records, unless you ask us to delete it sooner.
6. Your Choices
You may request that we delete the personal information you've submitted to us, or ask what information we hold about you, by emailing contact@lucky13pros.com.
7. Cookies & Tracking
The Site may use basic cookies or analytics tools to understand traffic and improve the user experience. We do not currently use third-party advertising trackers. This section should be updated if that changes.
8. Security
We take reasonable measures to protect the information you provide, but no method of transmission or storage is completely secure.
9. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.
11. Contact Us
Questions about this policy can be sent to contact@lucky13pros.com.